By creating and submitting an order, client represents and warrants that all personal information you have entered for the order is valid.
Client cannot cancel or change an order once it has been submitted and paid, except with respect to out of stock items.
If an item client have ordered is not in stock after the order has been placed, client will receive an "Out of Stock" notification via email / phone (if an email address / phone no has been provided). We reserve the right to cancel orders for out of stock items at any time by giving email / phone text notice to client.
IMPORTANT: Please take down the "Order Ref. No." for future reference
Order Confirmation / Acknowledgement
Client will receive an email to confirm and acknowledge your order.
Client should notify us immediately if discrepancies are noted in the order confirmation and acknowledgement.
Order Delivery Lead-time
We process most orders within 3 full working days if the items selected are in stock. If item ordered is out of stock, we will contact client for further instructions.
We will issue an email to notify client when client's order has been shipped. The shipment's tracking no will be provided as well for order tracking purpose.
All orders will be shipped via our designated carrier service provider. If you choose an express delivery service, an additional charge will be imposed at the time of your order.
All ship and delivery dates specified are estimates only and are subject to change. We do not guarantee delivery dates and we are not responsible for delays by the designated carrier.
Client are require to inspect your order upon arrival, report any problems/issues immediately (within 7 days) to us at firstname.lastname@example.org
All prices listed are subject to changes during promotion or events. As such, prices listed at the time of site publication are deemed to be correct, final and non-negotiable.
All prices listed on our web store are inclusive of 6% GST but DO NOT include shipping or handling charges, which shall be charged on all orders as applicable and will be indicated at the time of your order.
In the event the listed prices at an incorrect price due to typographical or other error in pricing, we reserve the right to refuse or cancel any orders placed for the products listed at the incorrect price whether or not the order has been confirmed or accepted and client's payment received. We will issue a credit to client's account in the amount of the incorrect price.
We try to be as accurate as possible in describing our merchandises. However, we do not guarantee that merchandise's descriptions or others content in our web store are 100% accurate, complete, current, reliable or error-free.
All dimensions/measurements and colors in the product descriptions' and photo are best approximate guides only.